Delivery cost – Free
We offer free returns on all UK orders. Items are dispatched within 24 hours and will arrive within 2-4 working days. Your order will be delivered via a tracked Royal Mail service. We will notify you of any delays to standard delivery times.
UK Next Day Delivery
Delivery cost – £10
We offer a next day delivery service, please select this option at the checkout. Order by 2pm to receive next working day delivery (orders placed on Friday before midday will be delivered on Monday, orders delivered after midday on Friday will be delivered on Tuesday.) Your order will be delivered via Royal Mail Special Delivery. We will notify you of any delays to your delivery.
Same Day London Delivery
Delivery cost - £15
We offer a same day delivery service for orders from London. Order by 2pm for same working day delivery. Orders placed after 2pm or on Friday will be delivered on next working day. Your order will be delivered by City Sprint.
Delivery cost – Free
We offer free returns on all France orders.
Items are dispatched within 24 hours and will arrive within 3-5 working days. Your order will be delivered via a tracked Royal Mail service. We will notify you of any delays to standard delivery times.
Delivery cost - £18
We offer a free delivery on all orders over £300. Items are dispatched within 24 hours and will arrive within 5 working days. Your order will be delivered via a tracked Fedex service. We will notify you of any delays to standard delivery times.
Please note international shipments may be subject to cross-border inspections by customs authorities. UK VAT is not applicable on sales originating from & for delivery to the US. If you wish to have your items delivered to a UK address, we will be required to charge UK VAT on your order.
We currently deliver to the following countries:
Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Guernsey, Hungary, Iceland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine.
Delivery cost: £15
Estimate delivery time: 5 to 7 days
Rest of the world
Australia, Argentina, Brazil, Canada, Japan, Hong Kong, India, Iran, Malaysia, New Zealand, Russia, Saudi Arabia, Singapore, Turkey, United Arab Emirates (other countries please inquire via firstname.lastname@example.org and select country for Delivery Address at checkout).
Delivery cost: £25
Estimate delivery time: 7-10 days
We offer a free delivery on all orders over £300.
Please note international shipments may be subject to cross-border inspections by customs authorities.
Taxes & Duties
UK VAT will be applied to orders dispatched within the United Kingdom, excluding the Channel Islands. VAT will also be applied to all other EU destinations. If shipping to a country outside the EU, VAT will be automatically deducted from your order total. If your delivery address is outside of the EU, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
Cancelling an Order
If you have placed an order but then wish to change or cancel it, please contact us as soon as you can. We will try our best to make any changes but we cannot guarantee that we will be able to do so as the order may already have been processed. In such cases, you may have to wait until you receive the order and then follow the standard Returns procedures.
If the order has not yet been processed and is subject to cancellation, any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 30 days of your order.
We occasionally offer the option to pre-order some items. The estimated availability date will vary from product to product and can be found on the product description. Our customer service team will keep you updated on the progress of your order and the expected delivery date. Once the item is dispatched, you will receive a confirmation email and should expect to receive it within 3 – 5 working days.
Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only. Delivery can take longer than expected due to customs clearance procedures in certain countries and factory delays. We will endeavour to keep you as updated as possible with any unforeseen delays.