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During our online soft launch, we are pleased to ship to the UK and to most Eurozone countries. Please find your country from the list below to see your correct delivery times and shipping costs. Shipping and return costs will vary and are set by country.
Whilst we try our best to get your order to you in the specified time, occasionally some things are beyond our control. If there is a delay in receiving your order, please contact us via email at firstname.lastname@example.org and we will endeavour to resolve with the courier as quickly as possible.
We are excited to say that we will be extending our shipment countries (in particular to the US) in the very near future, so please continue following us to be notified, and email us at email@example.com with any questions.
Important Delivery Information
All orders placed before 3PM GMT Monday – Friday are shipped same day (bank holidays excluded). Any orders placed after 3PM GMT are shipped next day. Orders placed after 3PM GMT Friday are shipped on the following Monday for next day delivery.
All our shipments are delivered by our logistics partner who will require a signature to deliver your package, so please provide a delivery address where your shipment can be received and signed for during business hours.
Unfortunately, we are unable to deliver on public holidays.
If you are not completely satisfied please contact firstname.lastname@example.org to receive our returns form, and please return your order to us within 28 days of receipt in its original unused condition and with all original packaging and tags still attached.
All exchanged orders are sent free of additional postage charge. Please note that exchanges can only be made on size or colour. If you would like to exchange for another style, please email us at email@example.com and a member of the Ernest Leoty team will be in touch.
Free Shipping Promotion
Standard terms and conditions still apply during any free shipping promotion.
Any free shipping promotions are subject to Ernest Leoty’s right to do the following at any time: (i) cancel the promotion, (ii) cancel or refuse any individual's right to benefit from it and (iii) amend the terms and conditions of the promotion.
This promotion is valid in conjunction with other offers and can be used more than once. The promotion is not transferable or redeemable for cash or credit towards any purchase or alternative shipping option such as express shipping. It is valid only on Ernest Leoty’s web-stores or on orders placed via phone to Ernest Leoty’s web-store.
Free shipping promotions are with our standard shipping services. Ernest Leoty do not guarantee or are responsible for standard shipping times.